Catalyst 6509 enable SPAN cause line card restart

Unanswered Question
Oct 9th, 2008

Hi,

Recently I create monitor session on my Catalyst 6509 ( Supervisor Engine 2 with IOS version 12.1E(19)) monitor session source are 2 VLANs, destination is one GE port. After created, one of linecard on Catalyst6509 restart and syslog message are :

*Oct 8 11:29:15.171: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 31 seconds [8/0]

*Oct 8 11:29:45.171: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 61 seconds [8/0]

*Oct 8 11:30:15.171: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 91 seconds [8/0]

*Oct 8 11:30:30.659: %FIB-3-FIBDISABLE: Fatal error, slot/cpu 8/0: IPC Failure: timeout

*Oct 8 11:30:45.171: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 121 seconds [8/0]

*Oct 8 11:31:15.171: %CPU_MONITOR-SP-6-NOT_HEARD: CPU_MONITOR messages have not been heard for 151 seconds [8/0]

*Oct 8 11:31:45.279: %SNMP-5-MODULETRAP: Module 8 [Down] Trap

*Oct 8 11:31:45.187: %CPU_MONITOR-SP-3-TIMED_OUT: CPU_MONITOR messages have failed, resetting module [8/0]

*Oct 8 11:31:45.187: %OIR-SP-3-PWRCYCLE: Card in module 8, is being power-cycled off (Heartbeat Messages Not Received From Module)

*Oct 8 11:31:45.263: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Heartbeat Messages Not Received From Module)

00:00:11: %SYS-DFC8-5-RESTART: System restarted --

Cisco Internetwork Operating System Software

IOS (tm) c6lc Software (c6lc-SPV-M), Version 12.1(19)E1a, EARLY DEPLOYMENT RELEASE SOFTWARE (fc2)

TAC Support: http://www.cisco.com/tac

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Wed 06-Aug-03 05:50 by hqluong

00:00:11: DFC8: RP: Currently running ROMMON from S (Gold) region

*Oct 8 11:32:26.159: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimum Online Diagnostics...

*Oct 8 11:32:34.743: %SNMP-5-MODULETRAP: Module 8 [Up] Trap

*Oct 8 11:32:34.471: %DIAG-SP-6-DIAG_OK: Module 8: Passed Online Diagnostics

*Oct 8 11:32:34.735: %OIR-SP-6-INSCARD: Card inserted in slot 8, interfaces are now online

Can you please help to solve this problem?

Best Regards,

I have this problem too.
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owillins Wed, 10/15/2008 - 12:55

When this happens, the supervisors keepalive polling does not receive a response from the module within the allotted time and the supervisor reboots the module in order to try to gain a better connection to it.

The switch reports the error message:

%C6KPWR-4-DISABLED: Power to module in slot [dec] set [chars]

This message indicates that the module in the indicated slot was powered off for the indicated reason. [dec] is the slot number, and [chars] indicates the power status.

To resolve this problem :Recovery depends on the indicated reason. Using the information provided in the error message, troubleshoot and resolve the power problem. If necessary, replace defective components.

For further information click this link.

http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09186a00801b42bf.shtml#pwrdis

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