Hunt Group Problem

Unanswered Question
Oct 9th, 2008

Good afternoon!

I have a problem with an Hunt Group configured in a Cisco Call Manager 6.1.1

There are 4 DN associated with a Line Group and only two of them answer calls from the Hunt Pilot.

All the Devices have the option "Logged Into Hunt Group" checked.

I have this problem too.
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rob.huffman Thu, 10/09/2008 - 10:04

Hi Pedro,

The first thing that I would check is what Distribution Algorithm you are using on the Line Group. Perhaps it is set as Top Down and you keep hitting the same two DN's. Try Longest Idle.

Hope this helps!

Rob

pedro_martinho Thu, 10/09/2008 - 10:30

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

pedro_martinho Thu, 10/09/2008 - 10:30

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

pedro_martinho Thu, 10/09/2008 - 10:30

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

rob.huffman Thu, 10/09/2008 - 11:32

Hey Pedro,

Good stuff! Glad to hear that you got it working.

Cheers!

Rob

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