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Hunt Group Problem

pedro_martinho
Level 1
Level 1

Good afternoon!

I have a problem with an Hunt Group configured in a Cisco Call Manager 6.1.1

There are 4 DN associated with a Line Group and only two of them answer calls from the Hunt Pilot.

All the Devices have the option "Logged Into Hunt Group" checked.

5 Replies 5

Rob Huffman
Hall of Fame
Hall of Fame

Hi Pedro,

The first thing that I would check is what Distribution Algorithm you are using on the Line Group. Perhaps it is set as Top Down and you keep hitting the same two DN's. Try Longest Idle.

Hope this helps!

Rob

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

Hey Pedro,

Good stuff! Glad to hear that you got it working.

Cheers!

Rob

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