Is this statement possible? I have continuously lost historical dataâ¦how do you move it to a new server/supported by Cisco?
Build (2) new Unified Contact Center Express 7.0(1) platforms/servers to replace UCCX 4x. All existing UCCX 4.x call flows, prompts, messages and other aspects of the existing IPCC express infrastructure will be duplicated to the new 7.0 express.
Historical Data for reporting will be migrated forward.