How can I setup account codes (for time tracking and billing purposes) on Cisco CallManager Express?
I know using Account Codes and generating reports on CCM4/UCM5+6 are great!
Some of the docs I been reading states that creating a SoftKey called "Acct" is all that is needed. And viewing the reports is via "show call history".
Don't know if this is the best way. Is there another way for setting up account codes and using them on CallManager Express? And how could I generate possible reports or see logs?