How to update shared extension at the same time at 6.12

Answered Question

Before upgrade 6.12, I had 4.13.


I can update all share extension (share appearance key) by checking the box.


However, I no longer find at 6.12, can anyone tell me??


Another weird thing I find at 6.12 is that if I want to delete the shared extension, it will delete all of the them.

In other words, 1111 appears at 5 IP Phones, if I delete 1111 at one of phones, everything is gone. I have to use "Dissociate Devices" the phone first. It is pain.


Thanks

Correct Answer by Chris Deren about 8 years 7 months ago

Instead of going through device to the extesnion go to it from call routing --> Directory Numbers and make the changes there to affect all shared lines.


Dont delete it from the line level, simply move the line to "Disassociate Devices" box.


HTH,


Chris

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Correct Answer
Chris Deren Thu, 10/09/2008 - 11:55
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Instead of going through device to the extesnion go to it from call routing --> Directory Numbers and make the changes there to affect all shared lines.


Dont delete it from the line level, simply move the line to "Disassociate Devices" box.


HTH,


Chris

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