Can someone help with this question?
Can I have a recording played "this call my be recorded for training purposes..." before a call is passed to an extension, only for Outside calls?
I believe I may be limited because I am using CCM 4.1(3), without UNITY.
Anyone have either a USER MOD that might send calls to a "dummy" extension that is setup to auto-answer - ON HOLD - playing a particular MOH message ("this call may be recorded..."), then send the actual call into a live extension???
any type of add-on user appliance that answers the calls for a set of phones/extensions - plays this message - then transfers the call to an "live" extension.