vpn client causing blue screen on windows xp

Unanswered Question
Oct 10th, 2008

Hi all, we have rolled out cisco vpn client to most of our laptops, we have now lots of users experiencing the blue screen of death when remotley connected.

Does anyone know why this is?



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bwilmoth Thu, 10/16/2008 - 11:12

If you are using the VPN client 3.6.1 it might cause a Windows BlueScreen critical error. This problem results from incorrect processing by the VPN Client of a return DDNS packet from a DNS server that does not implement DDNS.

If this problem is encountered, cvpndrv.sys (Cisco VPN Driver) would cause the blue screen.

Release 3.6.3 resolves the issues


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