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mikram Fri, 10/10/2008 - 03:25
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Hi

Which version of IPCC you are using? Is it production or test environment.


Cheers

Ikram


mikram Fri, 10/10/2008 - 05:59
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Also, check if MSDE or SQL2000 is installed on your server?

curtkinetix Fri, 10/10/2008 - 11:51
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Hi,


We are using IPCC Express 4.5 and we are running MSDE.


Regards,


Curt

Md. Mijanur Rahman Fri, 10/10/2008 - 06:47
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Check the 'RouterCallsQNow' column in the table 'Call_Type_Real_Time' of awdb. You can find the calls in queue of specific call type.

Rate if helpful.

curtkinetix Fri, 10/10/2008 - 11:51
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Hi,


Many thanks for your reply. I will give it a try and will let you know.


Regards,


Curt

mikram Sun, 10/12/2008 - 05:14
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Curt,


I dont think you can access the .mdf file. You need client software to read sql database table.

Md. Mijanur Rahman Sun, 10/12/2008 - 06:40
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Right Geoff, it is not applicable for express setup. I skipped that post, sorry for the inconveniences.

curtkinetix Mon, 10/13/2008 - 01:26
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Thanks Guys,


But can you let me know where this field can be found for the epress setup?


Thanks,


Curt

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