mikram Fri, 10/10/2008 - 03:25

Hi

Which version of IPCC you are using? Is it production or test environment.

Cheers

Ikram

mikram Fri, 10/10/2008 - 05:59

Also, check if MSDE or SQL2000 is installed on your server?

curtkinetix Fri, 10/10/2008 - 11:51

Hi,

We are using IPCC Express 4.5 and we are running MSDE.

Regards,

Curt

Md. Mijanur Rahman Fri, 10/10/2008 - 06:47

Check the 'RouterCallsQNow' column in the table 'Call_Type_Real_Time' of awdb. You can find the calls in queue of specific call type.

Rate if helpful.

curtkinetix Fri, 10/10/2008 - 11:51

Hi,

Many thanks for your reply. I will give it a try and will let you know.

Regards,

Curt

mikram Sun, 10/12/2008 - 05:14

Curt,

I dont think you can access the .mdf file. You need client software to read sql database table.

Md. Mijanur Rahman Sun, 10/12/2008 - 06:40

Right Geoff, it is not applicable for express setup. I skipped that post, sorry for the inconveniences.

curtkinetix Mon, 10/13/2008 - 01:26

Thanks Guys,

But can you let me know where this field can be found for the epress setup?

Thanks,

Curt

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