Voice Mail and CME

niall-wilkins · ‎10-11-2008

Hi all,

I am unable to get voice mail to work with CME and CUE. I am using a AIM-CUE module on a 2811 Router. When I dial extension 2378 it rings 4 times and then I get a busy signal and I am not prompted to leave a message. This setup is running in a lab environment I think that I am clearly missing something obvious. I have attached a copy of my config.

interface Service-Engine0/1

ip address 10.1.20.1 255.0.0.0

service-module ip address 10.1.20.2 255.0.0.0

service-module ip default-gateway 10.1.20.1

dial-peer voice 1 voip

destination-pattern 2378

session protocol sipv2

session target ipv4:10.1.20.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 2300 voip

destination-pattern 2300

session protocol sipv2

session target ipv4:10.1.20.2

dtmf-relay sip-notify

codec g711ulaw

no vad

!

telephony-service

load 7970 TERM70.7-0-1-0s

max-ephones 4

max-dn 10

ip source-address 192.168.10.1 port 2000

time-zone 5

create cnf-files version-stamp Jan 01 2002 00:00:00

dialplan-pattern 1 6135972378 extension-length 4

dialplan-pattern 2 6135972379 extension-length 4

dialplan-pattern 3 6135972372 extension-length 4

voicemail 6135972378

max-conferences 8 gain -6

web admin system name admin password Password!

!

ephone-dn 1 dual-line

number 2378

name John Doe

call-forward busy 2300

call-forward noan 2300 timeout 10

!

ephone-dn 2 dual-line

number 2379

name Peter Smith

!

ephone-dn 3 dual-line

number 2372

name Test User

!

ephone 1

mac-address 0014.F245.0553

type 7970

button 1:1

!

ephone 2

mac-address 0014.F29C.DD6F

type 7970

button 1:2

!

ephone 3

mac-address 0014.A8A7.7F42

type 7920

button 1:3

Marwan ALshawi · ‎10-11-2008

what i would suggest you to do first

chnage the interface Service-Engine0/1 config as following

creat a loop back interface like

interface loopback 0

ip address 10.1.20.1 255.0.0.0

then

interface Service-Engine0/1

ip unnumbered loopback 0

service-module ip address 10.1.20.2 255.0.0.0

service-module ip default-gateway 10.1.20.1

then creat a static route as following

ip route 10.1.20.2 255.255.255.255 Service-Engine0/1

good luck

if helpful Rate

niall-wilkins · ‎10-11-2008

I have made the changes but the same thing happens. When I call extension 2378 after 4 rings I get a busy signal. These are the changes I made.

interface Loopback0

ip address 10.1.20.1 255.0.0.0

interface Service-Engine0/1

ip unnumbered Loopback0

service-module ip address 10.1.20.2 255.0.0.0

service-module ip default-gateway 10.1.20.1

Marwan ALshawi · ‎10-11-2008

try to use the following link will help u to check if u have somthing missing in ur config

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml

good luck

if helpful Rate

niall-wilkins · ‎10-11-2008

This link you sent is what I used to set all this up. However as mentioned somewhere in my config I am missing something.

Marwan ALshawi · ‎10-11-2008

can u add the following config then let me know

sccp local [same ip aource add interfacelike Fa0/0]

sccp ccm [its ip address] identifier 1 version [ur cme version]

sccp

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register mtp001c58551650

dspfarm profile 1 transcode

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec g729br8

codec g729r8

maximum sessions 2

associate application SCCP

telephony-service

sdspfarm units 2

sdspfarm transcode sessions 2

sdspfarm tag 1 mtp001c58551650

good luck

niall.wilkins · ‎10-12-2008

Thanks for the response but I was actually able to get it to work by changing the service-module ip address from 10.1.20.2 to 192.168.10.2 and creating a route.

thanks for the respsonses

Marwan ALshawi · ‎10-12-2008

cool

please, rate the helpful Rate