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Cisco phone designer Widgits

littledavewhite
Level 1
Level 1

Anybody tried the phone designer ? i have installed it on a PC and connected to a server running callmanager 6.1.2, managed to set the background screen and change the ringtones no problem. I now come back to the tool after 5 days and try to login, it say internal database error, if i choose an incorrect password it says access denied, so i knoe its talking with callmanager, anybody understand how this thing integrates with callmanager and where i can start to toubleshoot?

1 Reply 1

kenta_watai
Level 1
Level 1

In the real time monitoring tool, check the ip phone services log4j files.

I was able to get it going by an end user account that had devices associated with that account. You might need to be a ccm end user as well.

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