New IP Phone...

Answered Question
Oct 14th, 2008
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Hi, how can I input a new phone model call manager 4.2 ?


7931G does not appear in the phone list

(System > Device Defaults)


Can you help me ?


Thanks.

Andrei.

Correct Answer by Rob Huffman about 8 years 6 months ago

Hi Andrei,


The support for the 7931 was not added until CCM 6.x :(


Compatible with Cisco Unified CallManager Express Version 4.0(2) and later, using the Skinny Client Control Protocol (SCCP), or Cisco Unified Call Manager 6.0 and later.


Also compatible with the Session Initiation Protocol (SIP), starting from Cisco Unified Call Manager 7.0 or later.


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps7062/product_data_sheet0900aecd80534259.html



Hope this helps!

Rob

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Correct Answer
Rob Huffman Tue, 10/14/2008 - 05:32
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Hi Andrei,


The support for the 7931 was not added until CCM 6.x :(


Compatible with Cisco Unified CallManager Express Version 4.0(2) and later, using the Skinny Client Control Protocol (SCCP), or Cisco Unified Call Manager 6.0 and later.


Also compatible with the Session Initiation Protocol (SIP), starting from Cisco Unified Call Manager 7.0 or later.


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps7062/product_data_sheet0900aecd80534259.html



Hope this helps!

Rob

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