10-14-2008 04:22 AM - edited 03-15-2019 01:56 PM
Hi,
We are experiencing problems with outgoing calls thrue an H323 gateway and PRI in Canada.
The gateway is connected to a CallManager 6.1
When doing international calls, calls are ok, when i'm doing local calls I received an error "Ressource unavailable"
I don't things it's a DSP problem as it works for international call and I have 2 PVDM32.
Here is the q931 debug of an error call:
Oct 14 09:34:03.257: ISDN Se1/0:23 Q931: Applying typeplan for sw-type 0x5 is 0x
2 0x1, Calling num 4166440821
Oct 14 09:34:03.257: ISDN Se1/0:23 Q931: Sending SETUP callref = 0x01FA callID
= 0x8199 switch = primary-dms100 interface = User
Oct 14 09:34:03.261: ISDN Se1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x01FA
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x2181, '4166440821'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '4166237846'
Plan:ISDN, Type:National
Oct 14 09:34:03.409: ISDN Se1/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x81F
A
Channel ID i = 0xA98397
Exclusive, Channel 23
Oct 14 09:34:04.357: ISDN Se1/0:23 Q931: RX <- ALERTING pd = 8 callref = 0x81FA
Progress Ind i = 0x8088 - In-band info or appropriate now available
Oct 14 09:34:16.505: ISDN Se1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x01
FA
Cause i = 0x80AF - Resource unavailable, unspecified
Oct 14 09:34:16.557: ISDN Se1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x81FA
Oct 14 09:34:16.557: ISDN Se1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x
01FA
As the gateway is also a CME i tried registring the phone not the CUCM6 but to the gateway directly and like this it works :
Debug of a good call :
Oct 14 09:35:06.006: ISDN Se1/0:23 Q931: Applying typeplan for sw-type 0x5 is 0x
2 0x1, Calling num 4166440821
Oct 14 09:35:06.006: ISDN Se1/0:23 Q931: Sending SETUP callref = 0x01FB callID
= 0x819A switch = primary-dms100 interface = User
Oct 14 09:35:06.006: ISDN Se1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x01FB
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Progress Ind i = 0x8183 - Origination address is non-ISDN
ccmetoronto#
ccmetoronto#
ccmetoronto#
Calling Party Number i = 0x2180, '4166440821'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '4166237846'
Plan:ISDN, Type:National
Oct 14 09:35:06.158: ISDN Se1/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x81F
B
Channel ID i = 0xA98397
Exclusive, Channel 23
Oct 14 09:35:07.058: ISDN Se1/0:23 Q931: RX <- ALERTING pd = 8 callref = 0x81FB
Progress Ind i = 0x8088 - In-band info or appropriate now available
Oct 14 09:35:10.642: ISDN Se1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x01
FB
Cause i = 0x8090 - Normal call clearing
Oct 14 09:35:10.706: ISDN Se1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x81FB
Oct 14 09:35:10.710: ISDN Se1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x
01FB
Do you have an idea why outgoing calls are OK when phones and registred directly to the gateway and not when they are registred on the CUCM6.1.
Thanks for your help.
CUCM6.1 <---H323---> CME on 2821 <---PRI--->
10-14-2008 04:35 AM
do the phones have the correct CSS to make outside calls ?
10-14-2008 04:55 AM
Yes, on the CUCM they are on the correct CSS.
On the gateway itself I don't have CSS.
10-14-2008 04:58 AM
on the gateway setting page u dont need CSS for outbound calls but need it for incoming calls
10-14-2008 05:05 AM
U right. but I don't think it's CSS problem, the call is well directed to the gateway and I see the call's going out to PRI but being disconnected after 5 seconds of call processing with the error :
Oct 14 09:34:16.505: ISDN Se1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x01
FA
Cause i = 0x80AF - Resource unavailable, unspecified
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