CUPC 7.0 stays off-line

Unanswered Question
Oct 14th, 2008
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Hi All,

We have got CUCM 6.1 with Extension Mobility, LDAP integration and CUPS setup. When I open CUPC 7.0 and log in, I can control a phone via a CTI link, but I do not have any Presence info - CUPC says that it is offline. Troubleshooting of CUPS shows all green (except MOC - we do not use it). I tried to play with different settings on the CUPS but I still can not get CUPC to get on-line. Any idea what I can possibly do about it?

Thanks a lot.

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Alexander.Khlem... Tue, 10/14/2008 - 11:50
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Never mind, I have managed to sort it out - the problem was enabled Authentication Module in SIP Proxy CUPS service. I have disabled it and CUPC has managed to get the presence info.

bestadyo.a Wed, 03/18/2009 - 06:25
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i having the same issue, thank you for the answer , now everything's work fine

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