ACS error - External DB account Restriction ..

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Oct 14th, 2008
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Hi, we have problem with our VPN users. When they log using cisco vpn, they get error and when we checked at the ACS - we are getting this message in the Report and Activity menu under Failed Attempts - External DB account Restriction ...


Can you help us why is this so?

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Jagdeep Gambhir Thu, 10/16/2008 - 05:13
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This is due to permission issue. Make sure that the account running acs service or remote agent service (incase you have appliance)have domain admin permissions.


See this link


http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.1/installation/guide/windows/postin.html#wp1041202


Also post acs issues in AAA forum.


Regards,

~JG


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