ACS error - External DB account Restriction ..

Unanswered Question
Oct 14th, 2008

Hi, we have problem with our VPN users. When they log using cisco vpn, they get error and when we checked at the ACS - we are getting this message in the Report and Activity menu under Failed Attempts - External DB account Restriction ...

Can you help us why is this so?

I have this problem too.
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Jagdeep Gambhir Thu, 10/16/2008 - 05:13

This is due to permission issue. Make sure that the account running acs service or remote agent service (incase you have appliance)have domain admin permissions.

See this link

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.1/installation/guide/windows/postin.html#wp1041202

Also post acs issues in AAA forum.

Regards,

~JG

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