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ACS error - External DB account Restriction ..

lleopoldo
Level 1
Level 1

‎10-14-2008 08:03 AM - edited ‎02-21-2020 10:22 AM

Hi, we have problem with our VPN users. When they log using cisco vpn, they get error and when we checked at the ACS - we are getting this message in the Report and Activity menu under Failed Attempts - External DB account Restriction ...

Can you help us why is this so?

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Jagdeep Gambhir
Level 10
Level 10

‎10-16-2008 05:13 AM

This is due to permission issue. Make sure that the account running acs service or remote agent service (incase you have appliance)have domain admin permissions.

See this link

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.1/installation/guide/windows/postin.html#wp1041202

Also post acs issues in AAA forum.

Regards,

~JG

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