CCM3.3 - Not able to make any changes

Unanswered Question
Oct 14th, 2008
User Badges:


Running CCM 3.3(3)sr4a.

Past some days facing a problem like not able to make any changes.Whenever we make changes and try to update we will get following error:

"A com error occurred during processing (6)

Details:-Error No:-2147219962(0x80040606) CDBLException Dump [com Error]"

Note:Currently CCM server doesn't have any password(it's blank).

Please help me out to resolve the issue.


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
tim.giles Wed, 10/15/2008 - 01:40
User Badges:
  • Silver, 250 points or more


Usually COM errors can be fixed by re-starting the relevant COM services. Are all the CCM services started (how about the Windows ones as well)?

Try the following and see if it helps:

In the Cisco CallManager server, choose Start > Programs > Administrative Tools > Component Services.

Click on the plus by Component Services.

Click on the plus by Computers.

Click on the plus by My Computer.

Click on the plus by COM+ Applications.

Right-click on DBL and choose Shutdown.

Right-click on DBL and choose Start.

Open a DOS window and type iisreset, then check if IIS admin and WWW services are in the started state.

Please rate useful posts..

Jaime Valencia Wed, 10/15/2008 - 05:29
User Badges:
  • Cisco Employee,
  • Hall of Fame,


check pwd sync with adminutility, maybe reset the pwd, and also restart the server



if this helps, please rate


This Discussion