CCM3.3 - Not able to make any changes

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Oct 14th, 2008
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Hi,


Running CCM 3.3(3)sr4a.

Past some days facing a problem like not able to make any changes.Whenever we make changes and try to update we will get following error:


"A com error occurred during processing (6)

Details:-Error No:-2147219962(0x80040606) CDBLException Dump [com Error]"

Note:Currently CCM server doesn't have any password(it's blank).


Please help me out to resolve the issue.


Regards,



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tim.giles Wed, 10/15/2008 - 01:40
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Hi,


Usually COM errors can be fixed by re-starting the relevant COM services. Are all the CCM services started (how about the Windows ones as well)?


Try the following and see if it helps:


In the Cisco CallManager server, choose Start > Programs > Administrative Tools > Component Services.


Click on the plus by Component Services.


Click on the plus by Computers.


Click on the plus by My Computer.


Click on the plus by COM+ Applications.


Right-click on DBL and choose Shutdown.


Right-click on DBL and choose Start.


Open a DOS window and type iisreset, then check if IIS admin and WWW services are in the started state.






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Jaime Valencia Wed, 10/15/2008 - 05:29
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check pwd sync with adminutility, maybe reset the pwd, and also restart the server


HTH


java


if this helps, please rate

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