Maximum Length & Size support of Media File in the IPCCE environment

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Oct 14th, 2008
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Hi,

What is the max. size & length of a media file that support in the IPCCE environment. All the IPCC components are in a single location.

Kindly help me.


Thanks,

Zinan

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david.macias Tue, 10/14/2008 - 23:06
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I can't remember what the max size it, but I will tell you that based on experience we try to keep them around 500K and rarely have problems. I've tried 2000K and there are noticeable performance issues.


david


PS: this assumes CVP.

ZinanFarhat Tue, 10/14/2008 - 23:28
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Hi David,

Thanks for the good reply. Basically we want to add some multimedia feature like song and news to the Caller. My experience is appx.500K U-Law audio format file is one minute long. So for a 5 min song it would be more than 2500K. Is it possible to run or have some special technique.

Kindly clarify in more details.


Thanks in advance.

Zinan


david.macias Tue, 10/14/2008 - 23:58
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The only special technique is to break it up into 5 files at 500K a piece and tie them all together in the ICM script one after the other. I've heard that CVP 7 has RTSP, so you can stream like with UCM, so that would be your only other option.


david

ZinanFarhat Wed, 10/15/2008 - 00:14
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Hi David,

Got the answer. have you heard that some one giving the Multimedia treatment in the IPCC environment ?

Kindly give me some link to study regarding this issue.


Thanks,

Zinan

david.macias Wed, 10/15/2008 - 00:21
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Not sure I understand what multimedia treatment means.


david

ZinanFarhat Wed, 10/15/2008 - 01:41
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I mean Multimedia can be song or news update.

Caller can hear pre-recorded song or news from the media server. Song/news would be uploaded on the media serever and by the chioce of caller, he can hear the song.


Thanks,

Zinan

ZinanFarhat Wed, 10/29/2008 - 23:03
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Hi,

I have uploaded 4MB media file and its playing fine.


Regards,

Zinan

david.macias Thu, 10/30/2008 - 00:23
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put some load on that server and you'll see noticeable delays. the 500k limits has proven to work for me regardless of call volume and multiple projects.


david

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