I'm using VPN Client 5.0.00.0340 on Windows Vista to connect to one of our customers.
When I go to connect and type in my password, it always seems to authenticate correctly and connect to the VPN successfully.
However, about 75% of the time, even though it says it is connected, I do not actually have a connection to the customer network. I can't even ping the servers.
If I disconnect and reconnect repeatedly, on about the third or fourth attempt, I will actually get a connection that works, allowing me to access the remote network.
Does anyone know why this might be? Could it be an issue with my network settings, a setting in the VPN Client software, or even something at the customer end that is set up incorrectly?
Any help would be greatly appreciated.