Recieving fast busy tone on 6.x version

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Oct 15th, 2008
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Hi Team


we are facing an issue in whic we are recieving fast bust tone Intermittently on going through PSTN and on internal extensions as well.


Regards

Vaibhav

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Jaime Valencia Wed, 10/15/2008 - 05:32
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you need CUCM traces and debugs on the GW to find out the cause of that, you provide too little information to tell what could be the issue


HTH


java


if this helps, please rate

vaibhav-g Thu, 10/16/2008 - 02:55
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Hi Java


plse find the attached show tech for the router.


plse try to find out the root cause for this


any suggestion,what can be the possible reasons for this.


Regards

Vaibhav



Attachment: 
Jaime Valencia Thu, 10/16/2008 - 06:24
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sh tech won't do anything on this case


you need to review CUCM traces and possibly a debug isdn q931 and/or debug voip ccapi inout to find the cause of this.


gather and review the traces, if you do not have the knowledge on how to read them i'd recommend you to open a TAC case so a CSE can determine the cause of this


HTH


java


if this helps, please rate

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