MPE Desktop Shareing

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Oct 15th, 2008
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I have a 25 seat MPE system in place and I am trying to get the desktop sharing to work. I have installed the plug-in, but i am not getting the sharing pod. When I left click my name, I get the option to share, but i am unable to. There are no options in the Window or Application boxes, and when I click to share desktop, I get nothing. Is there another license for this? Is there a service that I need to start on the server?

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ivillegas Tue, 10/21/2008 - 08:23
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If you are using Mac OS 9.2 sharing a screen from Mac OS 9.2 is not available. Otherwise it requires installing a package to get sharing support.


DOUG DAVIDSON Thu, 11/06/2008 - 10:26
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What version of flash do you have installed? There is a known bug that it does not work with flash 10.x. However there is a hotfix for it, which I have just deployed and so far so good.


Here is the info from the bug toolkit.


CSCsv31317 Bug Details

Can't join meetings when Adobe Flash 10 is installed

Symptom:


Cisco MeetingPlace Express Web Meetingroom failed to load with error message : "you must use flash player version 6 or above". This occurs with the Cisco Presenter add-in or without the add-in

This impacts all versions of MeetingPlace Express product.


Conditions:


Flash player 10 installed on the client computer


Cisco MeetingPlace Expess v2.0.3.35, v2.0.2.126


Workaround:


The upcoming MeetingPlace Express v2.1 release will provide full support for Flash player v10.


In the meantime, there are two workaround methods, depending on the customer's preference:


A. Apply a hotfix sctipt to the MeetingPlace Express server. Please contact Cisco TAC to obtain the hotfix.


B. Uninistall Adobe Flash Player v10 from client computer, and install Flash Player v9.x



--



A. To Apply the MPE Hotfix:


----- upload and unzip the hotfix files ----

Prepare by placing the hotfix file named breezehotfix-newplayer.zip on a ftp server, and then transfer the file to the MeetingPlace Express server.


Example steps:


1) ssh to MPE server as mpxadmin, then type 'su' to login as root user

2) cd /partB

3) ftp

4) bin (to set binary transfer mode)

5) get breezehotfix-newplayer.zip

6) bye (to logout of ftp server)

7) type 'unzip breezehotfix-newplayer.zip' (without quotes)


----- run the installfix.sh ---

1) make sure you are logged in as the root user

2) cd /partB/breezehotfix-newplayer

3) type './installfix.sh'

4) type 'mpx_sys restart' to restart MeetingPlace Express




--


B. To uninstall flash player 10 and reinstall the latest flash player 9.0.124 from the Adobe web site by following these steps:


1. Get the version of the FlashPlayer you already have installed on your client machine by following this technote; http://www.adobe.com/go/tn_15507


2. If you are running FlashPlayer 10 or higher continue with this procedure, otherwise you can stop here, you do *not* need to proceed.


3. Download the FlashPlayer 9 archive zip file that contains the Flash Player 9.0.124 among the other versions (the version 9.0.124 is located in the 9r124 subfolder): http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp9_archive.zip


4. Un-install the existing FlashPlayer by following this technote: http://www.adobe.com/go/tn_14157


5. Reboot the client machine Operating System


6. Install FlashPlayer 9.0.124 by running one of the following files depending on the Operating System and Browser you are using;


Windows 9x/ME/NT/2000/XP


- Internet Explorer: flashplayer9r124_winax.exe

- Netscape & Firefox: flashplayer9r124_win.exe


Mac OS PowerPC


- flashplayer9r124_mac.dmg


Mac OS Intel


- flashplayer9r124_ub_mac.dmg.zip


Solaris


- flashplayer9r124_solaris_x86.tar.bz2 (for Intel x86 based client machines)

- flashplayer9r124_solaris_sparc.tar.bz2 (for Sparc based client machines)


7. (optional) Check that you have FlashPlayer 9.0.124 installed by following this technote : http://www.adobe.com/go/tn_15507


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