Outside dial tone heared after 9+4 digits pressed

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Oct 15th, 2008
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Hello guys I am having problems with the outside dial tone in call manager 5.1.3.

I have seen other conversations that said that we should verify that all the route patterns that starts with nine should have the provide outside dial tone checked. I have already done that, but we still have the problem.


I am Including the route pattern that we are using.




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Correct Answer by Chris Deren about 8 years 8 months ago

Have you validated that every single one of these has "provide outside dialtone" checked?


Alos, perhaps you have translation patterns or other patterns such as XXXX?


Chris

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Tommer Catlin Wed, 10/15/2008 - 13:51
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Check the Dial Plan, if you are getting dial tone after the 5 digit, you must have an extension somewhere that starts with 9 or something. Someone may have added a phone or translation patttern that is throwing off your RPs.


Search for all numbers that start with "9" in the dial plan report.

Gilberto Marcos Mon, 10/20/2008 - 12:38
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I have done that, but only the route patterns are the ones that start with nine.

That is a little bit strange.

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Chris Deren Mon, 10/20/2008 - 14:29
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Have you validated that every single one of these has "provide outside dialtone" checked?


Alos, perhaps you have translation patterns or other patterns such as XXXX?


Chris

Jaime Valencia Mon, 10/20/2008 - 18:17
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check the unassigned DNs and do a search for any pattern containing X, if still no avail use DNA to find out possible matches


most of the times you have something with wildcards that does this, maybe something like [2-9] is in your system


HTH


java


if this helps, please rate

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