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CUPC Video on IP Phones

SAN J
Level 2
Level 2

‎10-15-2008 03:12 PM - edited ‎03-17-2019 09:31 PM

Does the video option on CUPC only work with softphones or is this suppose to work with IP phones as well?

Trying to see if this is a limitation or if I just don't have my configs setup correctly. When I try and switch to Deskphone, I don't have the option to use the video.

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0 Helpful
4 Replies 4

bwilmoth
Level 5
Level 5

‎10-21-2008 01:57 PM

Softphone is nothing but a software acts as a telephone and CUPC includes softphone. You can view video images in conversations with the People who use Cisco Unified IP Phone model 7985. So, before you use video option you must set the phone mode to soft phone.

0 Helpful

echaubet
Level 1
Level 1

‎01-06-2009 05:24 AM

Hi,

The CUPC for video only works in Softphone mode.

In DeskPhone, you must use CUVA.

Hope this helps.

SAN J
Level 2
Level 2
In response to echaubet

‎01-06-2009 08:49 AM

Thanks echaubet. I did come to the same conclusion eventually.

0 Helpful

martin1.plank
Level 4
Level 4
In response to SAN J

‎07-21-2011 09:26 AM

Hi,

with cupc 8.0 you can't install CUVA :-(

0 Helpful
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