10-15-2008 04:53 PM - edited 03-15-2019 01:59 PM
Hi all I'm trying to add a route pattern for international calls. I've seen examples of using 9.011!, 9.@ , 9.011!#. Not sure if any of these are correct for the diffrence. I'm using call manager 6.1.2.
thanks,
mike
10-15-2008 05:02 PM
All of these are correct.
9.@ would work with International Route Filter applied
9.011! will work without route filter
9.011!# will allow the user to tner # after dialing the international number to elimiate the interdigit timout.
If you are not familiar with route filters, I would recommand adding both 9.011! and 9.011!#, so this way user can call with # or without.
HTH,
Chris
10-15-2008 05:10 PM
As with all things in the IT world, there is more than one way to do things.
The 9.011! and 9.011!# are examples of simple patterns that are usually used together. The second pattern allows the user to hit # to end the dial string without waiting for the interdigit timeout (don't forget to choose drop predot and trailing pound). I like these patterns for traditional international dialing.
The 9.@ pattern (or rather the @) is a macro that expands out into all valid patterns in the NANP. This is used in combination with Route filters to fine tune exactly what you want to match. I like to use this to match 10 digit international calls like Canada and the islands (Puerto Rico, Virgin, etc.)
Using both of these I like to create patterns to route that are in the International CSS using the 9.011! & 9.011!#. Then I create a route filter with all of the international area codes and use the 9.@ pattern to block these area codes from the Long distance CSS. I leave these block patterns out of the International CSS, so they can be matched by my normal 10 digit pattern.
Hope this helps,
Robert
10-15-2008 07:52 PM
Hi all, thanks for the advice. I would imagine if I create this route pattern and route filter I still will need to create the partition and Calling Search Space. Then I choose what partitions to add to my CSS such local calls and 911 partitions that already exist?
Thanks,
Mike
10-15-2008 08:16 PM
Yes, running everything in None parition and CSS is not advised as it will limit you big time. Basically same class of service rules apply.
HTH,
Chris
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