CCM 5.1 IPMA and Extension Mobility

Unanswered Question
Oct 16th, 2008
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Can someone confirm if IPMA supports EM in Proxy Mode for the Assistant?

I've got none-EM users working fine and enabled the Managers to be Mobile Managers but I get a HTML page when I select Assistant Primary Service when using EM for Assistant.

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richb1971 Wed, 10/22/2008 - 07:37
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Sorted. Quick answer: No, not for the Assistant.

ith.allerdale Wed, 10/22/2008 - 07:58
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Hi Richard,

I'm looking at a similar issue with IPMA Assistants in Shared-line mode using EM and I'm guessing the same applies? Was wondering how you came to your Quick answer - had Cisco confirmed this or had you found this through testing?

Thanks Richard :-)

richb1971 Wed, 10/22/2008 - 09:50
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Suspected answer from testing-it doesn't offer to associate Assistant to a Profile (like Manager does). Got confirmation from TAC. Kinda makes sense really-Assistants would normally be fixed I guess.




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