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Power supply issue

vaibhav-g
Level 1
Level 1

‎10-16-2008 05:16 AM - edited ‎03-13-2019 05:44 PM

Hi Team

We are facing an issue in which both power supply goes down after 30-45 minutes and again it came back with this message.

unknown reload cause - suspect boot_data[BOOT_COUNT] 0x0, BOOT_COUNT 0, BOOTDATA 19 (SP by power-on)

plse confirm this is issue with power supply or any software issue is their

Regards

Vaibhav

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3 Replies 3

testeven
Cisco Employee
Cisco Employee

‎10-16-2008 07:04 AM

Hi!

I guess this happening on a Catalyst 6500. If that's the case you might want to check this TAC case collection:

http://www.ciscotaccc.com/kaidara-advisor/lanswitching/showcase?case=K32364218

HTH

Tere.

Regards, Tere. If you find this post helpful, please rate! :)
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vaibhav-g
Level 1
Level 1
In response to testeven

‎10-16-2008 09:38 PM

Great work

Thanks a lot

0 Helpful

vaibhav-g
Level 1
Level 1
In response to testeven

‎10-16-2008 09:48 PM

Hi Tere

actually here my both power supplies goes down after 30-45 minutes and after restarting the same it again work for the same period and we found the above message ,kindly let me know is this related to this power supply or IOS issue is their

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