change MOH on CCM6.1.2

Answered Question
Oct 16th, 2008

how do i change the MOH for every phone on the CCM6.1.2.

in 5.1.3 i could do that on the device pool, but that option is not available in 6.1.2

please help

I have this problem too.
0 votes
Correct Answer by testeven about 8 years 1 week ago

Yes you can. Please refer to this link:

You can select BAT--> Phones--> Update Phones and do a query for the phones you want to update. Then on the " Field Descriptions for Update Phones" section you will find the User Hold Audio Source and Network Hold Audio Source.

HTH :)


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Overall Rating: 5 (1 ratings)
allan.thomas Thu, 10/16/2008 - 12:47

If you had previously configured MOH source with your device-pool these will have all been migrated as common device configuration templates.

These are located under Device\Device Settings. These templates or profiles will have been assigned to you phone.

See the following url:-



Pls rate helpful posts.

Jaime Valencia Thu, 10/16/2008 - 14:43

or, simply use BAT to change the MOH for all phones at the device or line level



if this helps, please rate

sardarzandieh Fri, 10/17/2008 - 12:38

can i use BAT tool to change all the MOH only?

i have used bat to import phones into CM

thats it


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