Solved: change MOH on CCM6.1.2

sardarzandieh · ‎10-16-2008

how do i change the MOH for every phone on the CCM6.1.2.

in 5.1.3 i could do that on the device pool, but that option is not available in 6.1.2

please help

testeven · ‎10-17-2008

Yes you can. Please refer to this link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/bat/6_0_1/t03updph.html#wp1342091

You can select BAT--> Phones--> Update Phones and do a query for the phones you want to update. Then on the " Field Descriptions for Update Phones" section you will find the User Hold Audio Source and Network Hold Audio Source.

HTH :)

Tere.

Regards, Tere. If you find this post helpful, please rate! :)

View solution in original post

allan.thomas · ‎10-16-2008

If you had previously configured MOH source with your device-pool these will have all been migrated as common device configuration templates.

These are located under Device\Device Settings. These templates or profiles will have been assigned to you phone.

See the following url:-

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_0_1/ccmcfg/b06cmdvc.html

Rgds

Allan.

Pls rate helpful posts.

testeven · ‎10-16-2008

Hi!

Go to Device--> Device Settings--> Common device configuration and there you will be able to define a common MOH for the phones.

Refer to:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmcfg/b06cmdvc.html

HTH, if it does please rate!

Tere.

Regards, Tere. If you find this post helpful, please rate! :)

Jaime Valencia · ‎10-16-2008

or, simply use BAT to change the MOH for all phones at the device or line level

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

sardarzandieh · ‎10-17-2008

can i use BAT tool to change all the MOH only?

i have used bat to import phones into CM

thats it

testeven · ‎10-17-2008

Yes you can. Please refer to this link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/bat/6_0_1/t03updph.html#wp1342091

You can select BAT--> Phones--> Update Phones and do a query for the phones you want to update. Then on the " Field Descriptions for Update Phones" section you will find the User Hold Audio Source and Network Hold Audio Source.

HTH :)

Tere.

Regards, Tere. If you find this post helpful, please rate! :)