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Can't install 7965 phones

mcdonovan
Level 1
Level 1

‎10-16-2008 02:03 PM - edited ‎03-15-2019 02:00 PM

I am trying to install 7965 phones on CM version 4.1(3)sr5b. I added the firmware to the TFTP directory but I don't see an option under Device Defaults to for a Cisco 7965 or 7945 phone. Also, when adding a phone I don't see Phone type* 7965 or 7945 in the drop down choices. Any assistance appriciated.

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2 Replies 2

Kenneth Mohammed
Level 7
Level 7

‎10-16-2008 02:30 PM

Hello,

Although you have the correct call manager version to support the phone as per the compatibility matrix, and you have the firmware...you need to download the latest device pack in order to be able to have the options to add the phone to the system. The device pack download can be found at the following link:

http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.1%2878%29&mdfid=278853938&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&optPlat=&nodecount=2&edesignator=null&modelName=Cisco+Unified+CallManager+Version+4.1&tree...

Hope that helped. If so, please rate.

mcdonovan
Level 1
Level 1
In response to Kenneth Mohammed

‎10-17-2008 06:24 AM

Thanks Kenneth! I'll upgrade the device pack. Appreciate the link too!

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