How to record a prompt with good quality

Unanswered Question
Oct 16th, 2008
User Badges:

I usually record prompt (wav files) using Windows Sound Recorder. But I found that the quality is not very good.

So, I tried to save the wav file using the default Sound Recorder format (PCM , 44.100kHz,16 bit, Stereo) first to make sure that it's not the microphone or the environment that caused the poor quality. And the result is good.

Then, I converted the file to the format that is supported by IPCC (CCITT u-law,8.000kHz,8bit Mono). I know that the sound quality should decrease. But I'm not sure that it supposed to be as low as the result I'm getting. There are noticeable kind-of-buzzing sound on the spoken message.

So could anybody tell me what I can do to improve the quality ? What software do most people used ?

Thanks in advance.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 4.3 (3 ratings)
mikram Fri, 10/17/2008 - 00:13
User Badges:
  • Bronze, 100 points or more


I use Sound Forge as it gives good quality of sound and you can edit the wav file also. Worth while looking at COOL Edit also.

If your budget permits, you can always ask third party professional to do the recording.



ra_jeshkalra_2 Fri, 10/17/2008 - 01:25
User Badges:

Hi Ikram,

Recently we got the voice prompts recorded by professional vendor:

bit rate:705Kpbs

audio sample:16 bit

Audio Sample Rate:44kHz

audio format PCM.

But when it was converted to Cisco format, the quality reduced drastically.

Will the quality be better if we ask them directly to record in Cisco format?


david.macias Fri, 10/17/2008 - 04:44
User Badges:
  • Blue, 1500 points or more

Yes, the quality should be much better. Also, you might want to try Audacity to convert the prompts or maybe gold wave. Do not use windows sound recorder to convert.


mikram Fri, 10/17/2008 - 08:07
User Badges:
  • Bronze, 100 points or more

I think your format should be CCITT ulaw.


This Discussion