Announcing prompt to called party after call connect

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Oct 17th, 2008
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In CRS scripting, how can I announce a prompt to called party after calling out from IVR(i.e. after using "place call").

Which function to be used for this??


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mikram Fri, 10/17/2008 - 09:41
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I think once calls leave the IVR and it passes the control to CUCM, you cant do much. Only, mark it callhandled and terminate call.

ra_jeshkalra_2 Mon, 10/20/2008 - 01:32
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I am using the function "place call" to dial out, then when the call gets connected, in the "connected" branch I want to play the prompt to the called party.

If I use the function "Play Prompt" it plays call to calling party, but I want to play the called party.

An idea, how to achieve this.



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