10-17-2008 04:58 AM - edited 03-15-2019 02:00 PM
Hi all, Im trying to figure out the sequence for an operator to transfer a call directly to voicemail. This is on a CUCM 6.1. Any help would be appreciated.
10-17-2008 05:02 AM
this should get you on track
Transfer a Caller Directly into a Unity Express Mailbox
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml
How to Transfer a Caller Directly into a Cisco Unity Mailbox
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a008015b963.shtml
HTH
java
if this helps, please rate
10-17-2008 05:22 AM
10-17-2008 08:12 AM
Thanks to both of you. I actually did this as just trying to "wing" something and it appears to work. Im glad to know about the pdf though. Thank you both. I apprecaite all your help.
10-17-2008 08:14 AM
Oh, and the first one is the one Ive always done Java. But for some reason, it only worked on about half the phones at this location. Not sure why, thats when I went to plan "dont know what to do but wing it" B.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: