Forward Route pattern when no aswer/busy/down

Unanswered Question
Oct 17th, 2008

In CUCM6, is it possible to do send a call towards a route pattern (H.323) and, if the call is busy or the gateway is down, the call should go to a directory number.

thanks in advance!

I have this problem too.
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Md. Mijanur Rahman Fri, 10/17/2008 - 08:15

>>>the call should go to a directory number.

What exactly would be the 'directory number'? Any separate gateway/device? or different DN?

gertjan.francois Fri, 10/17/2008 - 08:28

I want to have the following setup:

A fax-call comes in to CUCM.

- The fax is send out to a VG (H.323)

- The VG send the fax trough BRI toward FAX-server

- If the BRI is down/ Faxination does not reply, the call should go to a fixed device (VG224 port on CUCM/MGCP)

regards,

Gert-Jan

Jaime Valencia Fri, 10/17/2008 - 09:28

unfortunately if the GW is down the only options are to try other GW or to exhaust all GWs and stop the call. there is no behavior other than those because you cannot configure CF settings for that

HTH

java

if this helps, please rate

gertjan.francois Fri, 10/17/2008 - 11:22

I have received a solution from a PDI-case:

What you would have to do is set up a route group, with one RP being to the VG, and the other being to a loopback ICT pointed back to the same CCM.

If the call fails to the VG, the call will loop back and be presented again to CCM - and go to a TP that will change the number to the extension you want the call to hit. Make sure that the ICTs CSS does not contain the RG to make sure that we don't counter an endless loop.

Thanks for all your help!

Regards,

Gert-Jan

Md. Mijanur Rahman Fri, 10/17/2008 - 08:29

>>>the call should go to a directory number.

What exactly would be the 'directory number'? Any separate gateway/device? or different DN?

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