tim.giles Mon, 10/20/2008 - 05:16
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Hi,


Can you tell me what firmware the ATA is using?


There is possibly a problem in firmware prior to version 3.


There is also a known bug which may be relevant?:




CSCso94320 Bug Details


TFTP procedure causes ATA reboot


Symptom:


ATA does an unexpected reboot, and see infinite tftp request at preserv log


Conditions:


ATA enables both channel, but CCM disables auto register and only config one channel.


Workaround:


Disable the second channel to stop infinite tftp request




Is there any more information in the CCM trace files (get them from RTMT - Real-Time Monitoring Tool)








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Rob Huffman Tue, 11/11/2008 - 08:34
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Hi Somsak,


Here is the process;


Note By default, both Cisco ATA FXS ports are enabled for Cisco CallManager registration. If you do not want to add the Phone 2 FXS port to Cisco CallManager, you must change the Cisco ATA EPID1orSID1 parameter value to 0 to disable the Phone 2 port. (To disable the Phone 1 port, you must change the EPID0orSID0 parameter value to 0.)


http://www.cisco.com/en/US/docs/voice_ip_comm/cata/186_188/2_15_ms/english/administration/guide/sccp/sccpach4.html#wpxref70796


http://www.cisco.com/en/US/docs/voice_ip_comm/cata/186_188/2_15_ms/english/administration/guide/sccp/sccpaape.html#wp1020682


http://www.cisco.com/en/US/docs/voice_ip_comm/cata/186_188/2_15_ms/english/administration/guide/sccp/sccpaape.html#wpxref65796



Hope this helps!

Rob


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