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Cisco Network Assistant 5.4 install error.

glynncounty
Level 1
Level 1

When I install I get the following:

C:\Cisco\Cisco Network Assistant\startup\startup.properties (The system cannot find the file specified)

I did find information on it, but there is nothing installed in the folder. Is there a specific java version I need installed or should I get rid of the multiple versions of the JRE's?

3 Replies 3

aborole
Cisco Employee
Cisco Employee

It could be a case of corrupted installation - you need not install/uninstall any other JREs and that has nothing to do with the problem. Have you tried reinstallation or tried this on another computer ?

I have tried this on other computers. I am going to try and redownload the program again. For some reason cisco's site is very slow 15k or less when I pull this. Takes for ever... I will leave the JRE's alone. I will let you all know if it fixes with a new download.

Redownloaded software and it installed fine. Only operational issue I have now is my core 3660 router and 4006 switch are not supported. Will have to work on this I suppose.