customer has ccm bus edition, 6.1.2. have a local 2851 router/gateway running srst. ccm is dhcp server for phones. I've tested the srst function, but today the server malfunctioned and phones did not go into srst mode. instead the phone display said " ip address released".
the server remained connected but could not be pinged.
any idea why phones didn't go into srst?
I arrived on site after the server motherbd was replaced and when server was shutdown, phones went into srst mode.