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Cisco Support Tools

alanc3141592654
Level 1
Level 1

‎10-20-2008 02:38 PM - edited ‎03-14-2019 03:04 AM

Hey All,

Has anybody run these set of utilities in VMWARE? Does it run ok?

I have been told it is very resource intensive.

Many Thanks,

A

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mcecilia
Level 1
Level 1

‎10-20-2008 08:37 PM

Hello,

I have seen CCX 4.0 working on VMWare but ...

... only for training.

As they produce voice are resource sensitive, you are right. Other problem is the way to install the supported version of Operating System (Cisco 2003.1.2) that you should in VMWare (It would interesting for labs, but haven't found the way in the documentation).

Third problem is support. As that configuration is not supported by Cisco in CCX.

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alanc3141592654
Level 1
Level 1
In response to mcecilia

‎10-20-2008 10:09 PM

Sorry i meant "cisco support tools" the set of utilities to monitor/trouble shoot issues with contact centre.

many Thanks,

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