CM6.1 Find Devices to Add to Route Group

Answered Question
Oct 21st, 2008

Hi!

I'm trying to create a new route group but the device I want to add as a member does not appear when I do the "Find". It's a trunk that is already configured under "Device>Trunk". Do you have any idea that justifies this behavior?

Best Regards,

Ana

I have this problem too.
0 votes
Correct Answer by Chris Deren about 8 years 1 month ago

ensure the trunk is not assigned directly to any route patterns.

Chris

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iptuser55 Tue, 10/21/2008 - 08:44

I`ve seen this serveral times- does not always makes sense as it is not always true either but it seems to be if you have assigned the trunk to a RL, RG then you can only see it from the RL, RG

Correct Answer
Chris Deren Tue, 10/21/2008 - 11:30

ensure the trunk is not assigned directly to any route patterns.

Chris

abartolomeu Tue, 10/28/2008 - 08:54

Hi!

The problem was exactly that it was already assigned to a route pattern.

It is solved!

Thanks,

Ana

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