IB calls redirected to another extension

Unanswered Question
Oct 21st, 2008

Hi,

I have a remote office user complaining that someone is calling one extension, but the call is coming to them.


i'm attaching a trace from what the calling number is to the called number.


Can someone see why this may be happening?


Thanks,

Randall



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Chris Deren Tue, 10/21/2008 - 15:39

Looks like 5303 is redirected to 5309, make sure that 5303 does not have callForwardAll set to point to 5309.


Chris

rcrumm_2 Tue, 10/21/2008 - 15:42

I should of said this. some calls IB to 5309 are being redirected to 5303.


I could not find any of the redirect message definition of the web.


Randall

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