10-21-2008 03:03 PM - edited 03-15-2019 02:05 PM
Hi,
I have a remote office user complaining that someone is calling one extension, but the call is coming to them.
i'm attaching a trace from what the calling number is to the called number.
Can someone see why this may be happening?
Thanks,
Randall
10-21-2008 03:39 PM
Looks like 5303 is redirected to 5309, make sure that 5303 does not have callForwardAll set to point to 5309.
Chris
10-21-2008 03:42 PM
I should of said this. some calls IB to 5309 are being redirected to 5303.
I could not find any of the redirect message definition of the web.
10-21-2008 03:44 PM
Check forwarding settings on the DN.
10-21-2008 03:45 PM
I did there is no forwarding on the DN
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:
