Design question about Cisco Unified Contact Center Express

Unanswered Question
Oct 22nd, 2008

We have this solution where were using CCX-50PRE-SEAT1(quantity of six), and a Stand Alone Server(MCS-7816-H3-CCX1) for it.

We are also using CCX-50-ADV-EIM-S1(quantity of four) and CCX-50-PBO-S1(quantity of 10). We have two separate MCS-7825-H3-CCX1.

Do we need this MC's 7825 separately or can we have a single machine that makes the job of the two?

Can anybody help with this question?

I have this problem too.
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Chris Deren Wed, 10/22/2008 - 06:20

EIM requires it's own server, PBO which is preview dialer can be running the UCCX server, I am not even usre how you would run it on another server.




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