Using Outlook 2003, if a user owns a second mailbox, receives a voicemail message in that mailbox, it CAN be played with Viewmail fine.
If the user forwards the message from the inbox of the second mailbox, the recipient receives the voicemail as an attachment but CANNOT open it with Viewmail.
If the message is first dragged to the inbox of the users main mailbox and then forwarded, the recipient CAN open it with Viewmail.
If a user logs into Windows / Outlook with the second mailbox AD account and forwards the message, the recipient CAN play it with Viewmail.
Only forwarding from a second inbox in Outlook seems to be a problem.
Any suggestions re: forwarding from a second inbox removing the ability for a recipient to play it via Viewmail?