Directory Handler

dvanzee · ‎10-22-2008

Can someone tell me if this is possible?

We have about 5 locations connected via a central unity server. Is there a way to create a directory handler based on the location (dial by name) for that specific location or is it for the entire unity system?

Tommer Catlin · ‎10-22-2008

Create a new Call Handler

In the greeting, say something like " To search our Dallas Directory, press 1, to search our San Francisco, press 2, etc"

Create new Directory Handlers for each location.

For each site, create a new Public Distribution list and add everyone for that site in that list.

associate the Directory Handler to the Public List and it should work.

See this link:

https://www.cisco.com/en/US/docs/voice_ip_comm/unity/402/administration/guide/ex/SAG_0210.html