Define a default destination on CME B-ACD

Unanswered Question
Oct 22nd, 2008

Hi,

we have a CME B-ACD configured with an Auto Attendant prompt menu and then two hunt-group options.

The problem we are having is that when calling from certains old analog phones the system doesn't recognize the inputs ("1" or "2"), so the call is not forwarded to any of the hunt-groups and the Auto Attendant prompt menu keeps playing on loop.

Is there any way to configure a default destination when no option is pressed after a defined timeout?

Thanks,

Isaac.

I have this problem too.
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