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Hunt Pilot

Answered Question
Oct 23rd, 2008
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Easy question (i think) chaps.


I have a hunt pilot configured to with 3 line groups in a broadcast algorithm.


I want to find out how many calls are being filtered/answered by line group 3 - the last line group for the pilot number.


We have users complaining in line group 3 that users in line group 1 and 2 are not answering the calls as they should be.


hope this makes sense..


Ta


Rod

Correct Answer by Jaime Valencia about 8 years 10 months ago

the only possible way would be to use CDR since there is no specific reporting on this


HTH


java


if this helps, please rate

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Correct Answer
Jaime Valencia Thu, 10/23/2008 - 06:52
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the only possible way would be to use CDR since there is no specific reporting on this


HTH


java


if this helps, please rate

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