Easy question (i think) chaps.
I have a hunt pilot configured to with 3 line groups in a broadcast algorithm.
I want to find out how many calls are being filtered/answered by line group 3 - the last line group for the pilot number.
We have users complaining in line group 3 that users in line group 1 and 2 are not answering the calls as they should be.
hope this makes sense..