ICM 7.2.5.0

Unanswered Question
Oct 23rd, 2008
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I know there is a command somewhere to find out how many agent/supervisor licenses are in use at that point in time, does anyone know what the command is? I thought it was Licenseadmin.exe but that doesn't look right

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Overall Rating: 5 (1 ratings)
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kre8or2007 Mon, 10/27/2008 - 07:01
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I guess I can count manually if nothing else; can anyone confirm that the licenses include both Cisco Agent Desktop and Cisco Supervisor Desktop?

geoff@hp.com Mon, 10/27/2008 - 12:11
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That's true - there is no difference. It is suggested that the Supervisor pool be 10% of the Agent pool but nothing enforces this.


Regards,

Geoff

kre8or2007 Mon, 10/27/2008 - 12:43
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The answer to my initial question is


c:\program files\Cisco\Desktop\bin\showlicenseusage.exe


This shows how many agent licenses are in use

geoff@hp.com Tue, 10/28/2008 - 05:47
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Excellent. 5 points - thanks.


Regards,

Geoff

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