I have a Line Group with 5 members, they have on their phones the softkey for "HLog" to log off from the Hunt Group if they are not available.
How can I configure CallManager, so when all the memebrs from a Hunt List are "Not Available" I can Forward the Call to VoiceMail?
Or forward the call to Call Handler in Unity?
Thanks in advance!
There two options you could use to do this. You can either configure the Hunt Pilot settings to call forward hunt on no answer to the VM pilot.
Or ideally you can simply add the VoiceMail line-group to the hunt-list used by the your specific huntgroup pilot.
Once you have done this, change the line-group settings for your hunt-group so that your hunt options are set to try next member then try next group in hunt-list.
This will then ensure that when no one is available in your line-group that the call will be routed to the second line-group in the list which is the voicemail group.
Once the call is Unity you will then need to configure your routing rules/call handlers accordingly to deliver the call to a specific subscriber greeting.