Hi everyone, I'm having a wierd ACS problem for AD group mapping.
The ACS is for a institution, and one student account in AD will belong to one of the following groups
All students in IST
All students in ASC
All students in ENG
All students in DES
All students in BUS
And I mapped these AD groups to ACS groups ISTSTU, ASCSTU, ENGSTU, DESSTU and BUSSTU correspondingly, and after these mappings, all the others will map to a group called NON-MATCH.
Now the customer found that a few students who are properly grouped in the AD will be mapped to the NON-MATCH group in the ACS. We rechecked the AD grouping and the ACS group mapping and found no problem. Anybody can give me a hint on how to troubleshoot this problem? Thanks.