I have a customer site, which has one cluster of CUCM6.0(PUB+SUB) and one cluster of IPIVR5.0-HA(2 servers).
The customer wants to have a second DR site with minimum expenditure.
The first and second site do have a WAN connectivity.
I read in the SRND 5.0 IPCCX SRND, that the second should have a subscriber and cold standby IPCCX servers with same IP address(SRND 6.0-ipccx, page 66).
There is no call centre/agents, and this is just a IPIVR dialout scenario.
Assuming that the second site has atleast one subscriber server,
Can somebody clarify how many IPCCX can be put(SRND says cold standby!!)at second site?and how will the setup work?
2)It also mentions IPCCX server will have same IP address.How can the IPCCX server have the same IP address as it is in a different WAN site?
Can somebody clarify.