From our main call handler callers have the ability to dial the extension of the party they are calling at any time. However, when the extension is dialed they are transferred directly to VM and the phone never rings. I read somewhere where this is default behavior. I have checked in Unity that Subcribers are properly configured as indicated in http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a008009437a.shtml#topic1
Any help would be appreciated.